It’s some time now that i have been thinking about this. Today the ITeS(BPO/Call center) industry contributes to a considerable share of GDP in a mjority of Asian and Oceanic countries. So many skilled workers but still the plague of attrition is widespread in the IT industry. Many people leave within the first 6-18months of the employment. Either they change the company or change the industry. Factors for such high attrition are still unknown to a large extent or rather we can term it as too many players contribute for increasing employee turnover which makes it essentially too difficult to exactly term what causes this turnover / attrition ? Researchers have been publishing articles and journals about this subject and lot of solutions have been proposed. But still the happening has never changed. Industry still faces with near 30% attrition.Employee Satisfaction largely is to be blamed for this turnover of employees. Many new entrants come into the industry imagining that growth would be at a tremendous rate and that the individual financial gain would be huge, but they don’t understand that all that money and career progression promised comes with experience which eventually comes from staying back in a company for at least 4-6 years to even start the career progression. Although this is from the employee side, if we consider the company side, many large players in the industry portray the IT industry as place of unending fun, party, money and less job stress which in fact is the reverse way where today’s IT industry comes in with lots of job stress and work commitment demands. Unable to cope with this, lots of new graduates eventually start to get back to some other industry of just keep shifting companies to avoid getting into the job stress and work pressure.They believe " Until I am a fresher I need not work and until i am not working I don’t have any work pressure”